Science, Specific Knowledge and Total Quality Management
Science, Specific Knowledge and Total Quality Management
Wruck, Karen H. and Jensen, Michael C., "Science, Specific Knowledge and Total Quality Management" (July 1994). Harvard Business School Working Paper No 94-003. Abstract: We analyze Total Quality Management (TQM) from an economic and organizational perspective. We find that TQM is a new organizing technology that is science-based, non-hierarchical, and non-market-oriented. It improves productivity by encouraging the use of science in decision-making and discouraging counter-productive defensive behavior. It also encourages effective creation and use of specific knowledge throughout the organization. Effective implementation of TQM generally requires major changes in all three components of the organizational rules of the game, namely systems for allocating decision rights, performance measurement systems, and reward and punishment systems. Note: A revised and shortened version of this paper is published under the same title in the Journal of Applied Corporate Finance, Summer 1997, Vol. 10, No 2. You can download it at: "Science, Specific Knowledge, and Total Quality Management". Go to article
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... MBA will help you get ahead in today's global marketplace through a strong, in-depth curriculum that balances core courses with experience.
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Facts on MBA
In 1969, HEC started the HEC MBA Program. However, unless otherwise specified as Mini MBA program leading to an award and formal alumni status, quality of open-executive programs are not comparable with a formal MBA degree.
New business schools at Saïd Business School (Oxford) and Judge Business School (Cambridge) joined the London Business School and other UK BAs in the Financial Times league table in 2000, an indication that the MBA degree is proving to be as widely accepted and successful in Europe as in the USA.
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